Terms of Use

1. Agreement & Definitions

References to “PNEUMA, INC.,” “we,” “us,” or “our” mean PNEUMA, INC., as identified in the Legal Entity & Contact section below. “You” means the individual user of the Services, and, where you use the Services on behalf of an organization, “you” also means that organization and its authorized users.

The Services are designed as a multi-tenant environment. Individual organizations, ministries, institutions, or teams (“Tenants”) operate their own workspaces within the platform and may invite or manage end users. Where a Tenant administers your account, you acknowledge that your use may additionally be governed by that Tenant’s own policies and agreements.

By creating an account, accessing, or using the Services, you confirm that you have the legal capacity to enter into these Terms and, where applicable, that you are authorized to bind the organization you represent.

2. Eligibility, Registration & Account Security

You must meet the minimum age and eligibility requirements specified by applicable law in your place of residence and by your Tenant or organization, if any. If you register an account, you agree to provide accurate, complete, and up-to-date information and to keep it current.

You are responsible for maintaining the confidentiality of your login credentials and for all activity carried out under your account. Notify us promptly of any unauthorized use or security incident. We may require multi-factor authentication or apply other security controls at our discretion.

3. Permitted Use & Prohibited Conduct

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services in accordance with these Terms and any documentation we provide. You agree not to:

• use the Services in violation of any applicable law, regulation, or third-party rights (including privacy, intellectual property, and data protection laws);
• upload, transmit, or store unlawful, defamatory, hateful, abusive, harassing, misleading, or otherwise harmful content;
• attempt to gain unauthorized access to the Services, other accounts, or underlying systems, or circumvent security or access controls;
• interfere with or disrupt the integrity or performance of the Services, including by introducing malware, automated bots, or excessive load not reasonably proportionate to legitimate use;
• reverse engineer, decompile, or attempt to derive source code from the Services except to the extent permitted by mandatory law; or
• use the Services for high-risk activities where failure could result in death, personal injury, or severe environmental or property damage, unless we have explicitly agreed in writing.

We may monitor use of the Services (in accordance with applicable law and our Privacy Policy) to maintain security, integrity, and legal compliance.

4. User Content & License Grants

“User Content” means any data, text, media, metadata, projects, submissions, annotations, or other materials you or your Tenant upload, create, or store through the Services. Between you (or your Tenant) and us, you or your Tenant retain all rights, title, and interest in User Content, subject to the licenses granted below.

You represent and warrant that you have all necessary rights and permissions to submit User Content and to grant the licenses in these Terms, and that your User Content and its use through the Services do not violate applicable law or third-party rights.

To operate, maintain, and improve the Services, you grant PNEUMA, INC., and its subprocessors a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, display, and perform User Content solely:

• to provide and support the Services as requested by you or a Tenant;
• to maintain security, backup, and disaster recovery;
• to comply with legal obligations and enforce these Terms; and
• in de-identified or aggregated form, to analyze and improve the Services, provided that no personal data is used in a way that would identify you or your organization.

Where you participate in a Tenant workspace, you acknowledge that the Tenant may additionally determine how your User Content is used within that workspace, and the Tenant may be the primary data controller for such processing under GDPR and similar laws.

5. Service Intellectual Property

The Services, including all software, user interfaces, designs, layouts, algorithms, workflows, documentation, logos, and trademarks, are owned by PNEUMA, INC. or its licensors and are protected by copyright, trademark, and other intellectual property laws. Except for the limited rights expressly granted in these Terms, no rights are granted to you, whether by implication, estoppel, or otherwise.

You may not remove or alter any proprietary notices or branding, nor may you use any of our trademarks, trade names, or logos without our prior written consent, except as permitted by applicable law.

6. Data Protection, Privacy & International Transfers

We process personal data in accordance with our Privacy Policy and applicable data protection laws, including GDPR where it applies. For core platform data (for example, your login, profile, and platform configuration), PNEUMA, INC. generally acts as data controller. For content processed within a Tenant workspace where the Tenant determines the purposes and means of processing, PNEUMA, INC. generally acts as data processor on behalf of the Tenant.

We may transfer and store personal data in countries outside your own, including countries that may have different data protection standards. Where required by law (for example, under GDPR), we implement appropriate safeguards for such transfers, such as standard contractual clauses or equivalent mechanisms, and will take reasonable steps to ensure that your data is afforded a level of protection that is essentially equivalent to that required in your jurisdiction.

If you are an organization subject to GDPR or similar laws and you use the Services to process personal data on a systematic or large scale, you may request a separate data processing agreement (“DPA”) to further govern our processor relationship, to the extent required by law.

7. Third-Party Services & Links

The Services may integrate with or link to third-party products or services (including identity providers, storage, analytics, or communications tools). Your use of such third-party services is governed by their own terms and privacy policies, and we are not responsible for their content, security, or operation.

We do not control and are not liable for any third-party websites, services, or resources that are not owned or operated by PNEUMA, INC.

8. Disclaimers

To the maximum extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

We do not warrant that the Services will be uninterrupted, secure, or error-free, or that they will meet your specific requirements. You are responsible for maintaining appropriate backups, export routines, and safeguards for your own systems and data.

Some jurisdictions do not allow the exclusion of certain warranties. In that case, such exclusions will apply only to the extent permitted by the law of your jurisdiction, and nothing in these Terms will deprive you of any non-waivable consumer protections.

9. Limitation of Liability

To the maximum extent permitted by applicable law, PNEUMA, INC., its affiliates, and their respective directors, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or business opportunities, arising out of or in connection with the Services or these Terms, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Services or these Terms will be limited to the greater of (a) the total fees you actually paid to us for the Services giving rise to the claim during the twelve (12) months immediately preceding the event giving rise to the liability, or (b) one hundred (100) USD (or equivalent in local currency) where you use the Services without direct payment.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, such as liability for fraud, intentional misconduct, or, where required by law, death or personal injury caused by negligence.

10. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless PNEUMA, INC., its affiliates, and their respective directors, officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Services; (b) your User Content; (c) your breach of these Terms; or (d) your violation of any applicable law or third-party rights.

11. Suspension & Termination

We may suspend or terminate your access to the Services, or to any part of them, at any time where reasonably necessary to protect the security, integrity, or lawful operation of the Services, or where you materially breach these Terms or applicable law. We will, where practicable and lawful, provide notice of suspension or termination.

Upon termination, your right to use the Services will cease immediately. Sections of these Terms that by their nature should survive termination (including, without limitation, intellectual property provisions, disclaimers, limitations of liability, indemnities, and governing law clauses) will remain in effect.

12. Governing Law & Disputes

These Terms and any dispute arising out of or relating to them or the Services will be governed by and construed in accordance with the laws of the State of Florida, USA, without regard to its conflict-of-laws principles, except where the mandatory laws of your country of residence provide otherwise and may not be derogated from by agreement.

You and PNEUMA, INC. agree to submit to the exclusive or, where applicable, non-exclusive jurisdiction of the courts located in or having jurisdiction over Florida, USA, for all disputes arising out of or relating to these Terms or the Services. If you are a consumer resident in the EU, EEA, UK, or a similar jurisdiction, you may also bring proceedings in your local courts and rely on mandatory consumer protection laws in your country of residence.

13. Changes to These Terms

We may update these Terms from time to time, for example, to reflect changes in the Services, applicable law, or best practices. When we make material changes, we will take appropriate steps to notify you, such as by posting the updated Terms in the Services, updating the “Last updated” date above, and, where required by law, seeking your consent.

Your continued use of the Services after the updated Terms become effective constitutes your acceptance of them. If you do not agree to the updated Terms, you must stop using the Services.

14. Legal Entity & Contact

PNEUMA, INC.

7901 4th St N #25095

St. Petersburg, FL 33702 US

EIN: 99-1234567

For questions regarding these Terms or your use of the Services, please contact us using the information provided in the Services or in our Privacy Policy.